One of the most important components of your listing is its rating on Airbnb. Airbnb will not rank you very high in their search results if you do not consistently have great ratings, and your occupancy rate will suffer as a result.
As a group of seasoned Airbnb hosts, we know a thing or two about running a profitable listing. We decided to create and post our easy yet efficient list of failsafe techniques to achieve better ratings this week!
How to Improve Your Airbnb Ratings
- Get Off to a Good Start
As an Airbnb host, you want your guests to have a pleasant and trouble-free experience with your listing. This begins the moment they inquire about a reservation, not when they walk through the door. You’ll need to put on your host hat the instant they contact you and make yourself as helpful and accommodating as possible.
It may be tempting to decline minor requests, such as a late check-out or an early check-in, but picture yourself in your guests’ shoes. Assume you’re flying late at night and your Airbnb check-out time is 11 a.m. This normally causes guests some concern, and if you can assist them in resolving their issue, you’ll be in their good graces before they even check in!
- Make certain that your listing is up to date
Making promises you can’t keep is the quickest way to obtain a poor review. Never list amenities that you do not have or will not have when your guests arrive. It only takes two minutes to update the information on your listing. If your jacuzzi is broken, remove it from your list of amenities until it is repaired. You never know whether someone has reserved your listing, especially for that jacuzzi or anything similar that was advertised in your selling profile but is no longer available.
- Clean, Clean, and Clean
Again Guests have never been more concerned with cleanliness. People, of course, prefer to stay in clean accommodations, but with COVID, hosts must now verify that everything isn’t simply tidy, but truly clean.
Guests can rate your cleanliness in a separate section. This should be enough to motivate you to step up your game and make sure everything is pristine.
- Make yourself available
Unpredictable events occur, and as a host, you must be available in case your guests require your assistance. Of course, this expectation exists only within the realm of reason. Guests should only contact you in an emergency, and you should be available if they require your assistance.
Giving your phone number to your guests when you check in is a smart method to show them that you want them to call you if something goes wrong! Some hosts do not radiate a welcoming atmosphere, and if you want a five-star rating, show your guests that you are not one of those hosts.
- Leave Small Treats
When hosts leave extras for their Airbnb guests, they appreciate it. These amenities encourage guests to submit positive Airbnb reviews. ‘Additional extras’ can range from fresh cookies to a bottle of wine to breakfast treats and anything in between!
- Charge a reasonable and competitive price
Pricing is another topic of contention for visitors. Guests will anticipate a superior experience if you charge a greater fee. On the other hand, guests will not expect poorer standards if you charge reduced pricing. It’s one of the most difficult aspects of being a short-term rental host!
While dynamic pricing technologies such as DPGO will optimize your rates based on the market climate, this does not imply that they will be exorbitant. Our price suggestions are intended to ensure that you receive a booking without sacrificing earnings. If you want to give DPGO a shot, click the banner below!
- Evaluate Your Visitors
Make sure to rate your guests after they’ve checked out! If they weren’t intending on doing the same, giving them a rating can compel them to write a quick review. One rule of thumb: never request a five-star rating. You can send an automatic email after checkout requesting that they take five minutes to rate you, but never solicit a specific review.
