The number of businesses is increasing day by day. This increase also intensifies the competition between enterprises.
As the most significant result, every business ensures to maximize data security and customer satisfaction because companies do not want to lose their customers to their competitors.
No company can afford to experience the lack of communication or the problem of not being able to communicate with the Customers.
In today’s world, where communication is one of the most significant forces, companies’ verification of the numbers of their customers registered in their systems is the first step that will increase customer satisfaction in the future.
What is Number Verification?
Phone number verification aims to check whether the phone number that the person enters into the system while registering or after registering is first a valid phone number and then whether it is a phone number belonging to the customer.
Phone number verification is usually done by sending an SMS.
In short, the system sends a code to the phone number entered by the user and waits for the user to enter that code into the system. These are the codes used to prove that the account is personal.
In cases where phone number verification processes are carried out with 3rd party applications in projects, we come across many alternative services.
In this case, it is necessary to find affordable services and verify phone numbers belonging to more than one country from a single service.
What is Numverify?
With its robust services, numverify verifies phone numbers belonging to more than 200 countries from a single point.
They keep their systems up-to-date against international numbered transactions updated regularly.
Security may be a question mark on your mind, but numverify allows users to connect to the API via industry-standard HTTPS to provide secure and encrypted data streams.
This prevents data vulnerabilities. Numverify also offers tools that allow its customers to monitor API usage daily or monthly and receive automatic notifications if it is decreasing.
They also offer entirely developer-friendly documentation. This documentation will take a short time to integrate this service into your system.
What are the Advantages of Verifying Phone Numbers?
Phone number verification has multiple advantages. First, companies do not only increase customer satisfaction. The importance of verified phone numbers emerges in cases where there is a sales transaction or where data is critical.
For example, if you have an airline system, you already know the importance of having a verified phone number.
The customer may request the flight ticket to be sent to the phone number as an e-ticket. In this case, if you have an unverified phone number system, this ticket may be sent as a message to an invalid number or to a different number.
As a result, the customer may not be able to obtain the ticket and may have a problem with the airline company. This can directly lead to the loss of customers.
Here are some advantages of phone number verification:
1 – Increases Customer Satisfaction
Customers can directly access the information sent from the system to their phone numbers, which increases the customers’ loyalty to the company.
Even if any customer enters their numbers in the system incorrectly, they do not accept that the information goes to a different number and reduces their connection with the company.
2 – Company’s Profit Increases
For example, in an e-commerce system, companies can send announcements of promotional products or discount news to their customers’ phone numbers with the consent of their customers, thereby enabling more sales.
In this case, the company can increase its profit rate with small SMS sending costs.
3 – Information Security
It is possible to say that a verified phone number significantly increases information security. In case you observe movements in your system, contrary to the normal situation, in the customer’s actions, you may experience problems when you call your customer and confirm these movements.
Or, in cases of password renewal, you can send the renewal link to an incorrect number, increasing your security vulnerabilities.
In addition, it is possible to increase these advantages even more with the tool provided by Numverify that allows you to track your API usage on a daily or monthly basis and with the system that enables you to receive automatic notifications in case of API usage decreases.
Conclusion
As a result, companies need to verify their numbers to increase their bond with their customers.
If phone number verification is to be done with a 3rd party service, one of the most important factors to be considered at this point is security. Numverify offers ways to give confidence to its customers in this regard (such as HTTPS, Encryptions).
In addition, numverify offers solutions to its customers with its technical support team. You can safely stay ahead of your competitors with numverify’s service and technical support team to increase your customer loyalty.
